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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Kuykendall

December 3, 2025

5  out of  5
rating by Sarah Kuykendall
"Awesome experience working with this insurance."
We responded:
"Thanks for sharing your awesome experience! We really appreciate it!"
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Janette Johnson

November 25, 2025

5  out of  5
rating by Janette Johnson
"Natalie and James are the BEST. I am glad that I switched my insurance to State Farm!"
We responded:
"Natalie and James sure are the best! Thanks for your business!"
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shemeka carter

November 20, 2025

5  out of  5
rating by shemeka carter
"Please see Olivia for all of your insurance needs. She’s top tier 🤞🏾"
We responded:
"Thanks Shemeka, we're all about top tier service! We really appreciate your business!"
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Katlyn Branham

November 14, 2025

5  out of  5
rating by Katlyn Branham
"great costumer service, great pricing"
We responded:
"Thank you for trusting us with your insurance needs! We're glad we were able to get you a better rate as well!"
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Paul Bethel

November 13, 2025

5  out of  5
rating by Paul Bethel
"Olivia was full of surprises and a wonderful person to offer me a better chance at driving my car at a cheaper rate of insurance. Olivia offered me the best bang for my bucks. Friendly, full of energy and excellent in offering advice that would benefit me the most."
We responded:
"Thanks so much for the awesome review! I’m so happy to hear Olivia helped you get a better insurance deal and gave you great advice. She’s definitely full of energy and always ready to find the best options. We really appreciate your kind words and can’t wait to help you out again!"
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Shaneese Mckoy

November 10, 2025

5  out of  5
rating by Shaneese Mckoy
"5 out of 5 "Quick, efficient and affordable. I was scared to shop around and Olivia made the transition effortless! Highly recommend!""
We responded:
"Thanks for the 5 star review Shaneese! I'm glad Olivia was able to make the transition so easy for you. We appreciate your business!"
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Weston Sapusek

November 3, 2025

5  out of  5
rating by Weston Sapusek
"They were very helpful with the process of switching insurance"
We responded:
"Thanks for trusting us with your auto and home insurance!"
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Latoya Barron

October 31, 2025

5  out of  5
rating by Latoya Barron
"I called for some insurance. Olivia was so nice very helpful. She answered all my questions. Her professionalism is A+."
We responded:
"We're glad to hear Olivia was helpful and was able to help answer all of your questions! Thank you for your business!"
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Derrick Copeland

October 22, 2025

5  out of  5
rating by Derrick Copeland
"I've been with this State Farm for a while, working with James Stepp. James has displayed elite communication paired with great knowledge and disclosing valuable information that's made my experience with Dakota Andrew's State Farm an amazing experience."
We responded:
"Thanks for the great review! I'm happy to hear that James has made your experience with our office amazing. We always strive to provide top notch service. We appreciate you trusting us with your auto and home insurance. "
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Rick Dodd

October 9, 2025

5  out of  5
rating by Rick Dodd
"The team is always helpful and informative. I’ve had my insurance with them for years."
We responded:
"Thanks for letting us take care of your auto, home and rental insurance! We really appreciate your continued business!"
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Aaiden Burgess

October 9, 2025

5  out of  5
rating by Aaiden Burgess
"Olivia I love her so much she save 100.00 on car insurance"
We responded:
"We are so glad to be able to save you $100 on your car insurance! That's an incredible savings! "
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Aaron Wright

September 29, 2025

5  out of  5
rating by Aaron Wright
"Natalie Merante is amazing. She helped me tremendously with my home and auto claim. I was dealing with so much more at the time and she was able to guide me through everything and be there any time I had a question, or if I was having trouble with anything during the processes she was able to resolve the issue very quickly. She is exceptional at what she does and I am so thankful for her."
We responded:
"Thanks so much for sharing this! I’m glad Natalie was able to guide you through the claims process and help get everything resolved quickly. Thanks for trusting us with your auto and home insurance!"
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Dr James Harris Jr

September 25, 2025

5  out of  5
rating by Dr James Harris Jr
"Wonderful experiences with the staff and especially Natalie with her exceptional warm greeting, she deserves a high five her outstanding customer relationship, Mr Dakota as a customer Natalie deserves this recognition from me Dr. Harris for her outstanding duties for services rendered to me as a customer and policy holder. This reflects the same experiences with your staff. Thanks Dakota for your agency. Dr James Harris"
We responded:
"Dr. Harris, thank you so much for your kind words! It makes me happy to hear about your experience with Natalie. She truly goes above and beyond, and I know this will mean a lot to her. We’re grateful for your trust in us and your recognition of our team. It’s always a pleasure to serve you and we’re lucky to have you as part of our agency family!"
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Brittni Crivaro

September 22, 2025

5  out of  5
rating by Brittni Crivaro
"Natalie over at Dakota Andrew's office is great! She always gets back to me quickly and provides the answers to all of my questions. Great customer service from these guys!"
We responded:
"Thanks so much for the awesome review! We're glad to hear that Natalie has been super quick and helpful with all of your questions. We appreciate the shout-out and we're always here if you need anything!"
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Telissa Ward

September 19, 2025

5  out of  5
rating by Telissa Ward
"“I truly appreciate Olivia Andrews and the care she shows her clients. She’s patient, kind, and goes the extra mile to make sure I’m taken care of.” I feel confident in knowing she's my agent!"
We responded:
"Thank you so much for your kind words! Olivia is really awesome and I’m so glad to hear she made you feel taken care of and confident throughout the process. We’re lucky to have her on the team and I know she’ll be thrilled to hear this. Thanks again for sharing!"
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Marlisa Lewis

September 17, 2025

5  out of  5
rating by Marlisa Lewis
"I am writing this review because of the outstanding service I receive from Natalie Merante! I have been a State Farm customer for many years and Natalie always goes above and beyond for anything I need every time I call. She can resolve any issue and always makes me feel like my needs are important. After a car accident, she took time to answer all of my questions very thoroughly making me feel completely at ease of the process. It is not easy to come by this kind of good assistance and it should definitely be recognized. I am very thankful to have her, Olivia & Dakota as my State Farm agents. Natalie is an amazing example of great State Farm service !"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team has consistently provided you with outstanding service and support. Natalie truly goes above and beyond to make sure your needs are met, and it’s great to know she was able to help you feel at ease after your car accident. Your kind words mean a lot to our entire team, and we’re grateful to have you as a valued State Farm customer. If you ever need anything, please don’t hesitate to reach out!"
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Michael Sawtelle

August 22, 2025

5  out of  5
rating by Michael Sawtelle
"Dakota and his team are top notch. Always going above and beyond to help get my family what they need, and serving at the highest level."
We responded:
"Thanks, Michael! It really means a lot to hear this from you. I’m grateful for the chance to take care of you and your family, and you already know we’ll always be here whenever you need us. Appreciate you more than you know!"
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Michael Keaton

August 21, 2025

5  out of  5
rating by Michael Keaton
"Great service, nice people!"
We responded:
"Thanks so much! We’re glad you had a great experience and appreciate your kind words!"
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ashland alley

April 30, 2025

5  out of  5
rating by ashland alley
"Jacqi is not only personable and professional, but was beyond helpful and made the process of securing insurance easy and stress free. Thanks again!"
We responded:
"Thanks so much for the awesome review! We’re glad to hear Jacqi made the whole process easy and stress-free for you. She’s great at what she does and we’ll make sure she sees your kind words. Thanks for choosing us!"
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Dalton Rawlinson

April 23, 2025

5  out of  5
rating by Dalton Rawlinson
"Jacqi is very helpful!"
We responded:
"Thanks for the kind words! We’re glad to hear Jacqi was able to help. She is really awesome! Let us know if there’s anything else we can do to help. "
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Jeff Huffman

March 26, 2025

5  out of  5
rating by Jeff Huffman
"Over the past 6 months I have reached out to Jacqi Byrnes for guidance and direction on my homeowners, vehicles, and umbrella policies enrolled in State Farm. She is always very quick to respond to my questions, very thorough, offers practical guidance, and just gets things done! Bottom line - she provides outstanding service, every single time I need guidance."
We responded:
"Thanks a bunch for the awesome review! We're so glad to hear that Jacqi has been there for you with your homeowners, vehicle, and umbrella policies. It's great to know she’s quick to respond and always gets things done for you. We really appreciate your feedback and are here to help whenever you need it!"
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Tom D

February 19, 2025

5  out of  5
rating by Tom D
"As I went online to explore my options, I quickly got hit by many robot calls. Then a nice lady named Jacqii called and left a human message. I don't like robots. I returned her call and was so impressed with her thoroughness , kindness and patience with me ; trust me when I say that it's not easy to be patient with me. Thanks"
We responded:
"Thanks for the 5 star review!"
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Tracy Brown

February 5, 2025

5  out of  5
rating by Tracy Brown
"Very professional, prompt and thorough. Highly recommend. State Farm's rates are also very competitive."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide professional and thorough service, and it's great to know that you found our rates competitive as well. Your recommendation means a lot to us! If you ever need assistance in the future, don't hesitate to reach out."
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Hayley Wolfington

January 24, 2025

5  out of  5
rating by Hayley Wolfington
"James consistently provides valuable assistance and takes the time to thoroughly address any questions I may have. He demonstrates a high level of knowledge, thoroughness, and patience throughout the entire process. If you are seeking a straightforward and positive experience, this is the ideal place, and James is the person to assist you. I highly recommend this office!"
We responded:
"Hayley, thank you so much for the great review! We're glad to hear about your 5 star experience that James provided and look forward to working with you!"
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Suzanne Lovings

January 23, 2025

5  out of  5
rating by Suzanne Lovings
"Dakota is the best!! He returned my call within minutes, brought the claims agent in the phone. As soon as I called enterprise they had all of my info and said I can pick up my rental today!"
We responded:
"Thanks Suzanne!! I’m glad your claim experience has been smooth! I really appreciate your business!"